Frequently Asked Questions

1. What is compounding pharmacy?
Compounding pharmacy involves creating personalized medications tailored to an individual's specific needs. This could include adjusting dosages, removing allergens, or combining medications for easier use.

2. How do I get a compounded prescription?
You can schedule a consultation with one of our healthcare providers, who will assess your needs and issue a prescription if necessary. A valid prescription is required to begin the compounding process.

3. What types of conditions can be treated with compounded medications?
Compounded medications can be used to treat various conditions, including hair loss, hormonal imbalances, skin conditions, and more, by customizing dosages or ingredients based on patient requirements.

4. Are compounded medications safe?
Yes, compounded medications are prepared by licensed professionals and adhere to strict quality standards. We ensure the medications are safe and effective for your specific needs.

5. How do I know if I need a compounded medication?
If you have specific medical needs that off-the-shelf medications cannot meet, compounded medications may be an option. Consult with one of our healthcare professionals to determine if compounding is right for you.

6. How do I request a consultation or prescription?
You can book an appointment online or contact us directly. A healthcare professional from our team will assess your condition and provide the necessary prescription or guidance.

7. What is the role of your in-house prescribers?
Our in-house team includes qualified pharmacists, nurse prescribers, and trained medical doctors who specialize in hair loss treatments. They review your medical history and prescribe the most appropriate compounded medications.

8. How do you ensure the quality of compounded medications?
We follow strict guidelines and regulations for compounding. All medications are prepared by licensed professionals, with quality control checks to ensure they meet the highest standards.

9. What are your return and refund policies?
Due to health and safety regulations, we cannot accept returns on compounded medications unless they are defective or incorrect. Contact us immediately if there are any issues with your order.

10. How is personal data handled?
We adhere to the Data Protection Act 2018 and GDPR. All personal data is securely stored and processed in compliance with these regulations. For more details, please refer to our Privacy Policy.